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Centrica plc Preliminary Results
Disclaimer
Iain Conn
Charles Berry
Iain Conn
Centrica team
Key financial messages
Portfolio resilience, but impacted in 2019
2018-20 focus –performance delivery and financial discipline
Strategic development
Specific topics we will address today
Chris O’Shea
Commodity prices
Financial headlines
Centrica Consumer
Consumer: adjusted operating profit drivers
Centrica Business
Business: adjusted operating profit drivers
North America Business gross margin
North America Business outlook
Exploration & Production
E&P: adjusted operating profit drivers
2017-18 efficiency programme delivery
£1.75bn of cost efficiencies by 2021
Cash flow
Divestments
Balance sheet
Sources and uses of cash
Group financial framework
2019 Group financial targets
Iain Conn
Agenda
External context –opportunity and challenge
Centrica and Climate Change –progress to date
Centrica’s climate change ambition and targets
2018-20 focus –performance delivery and financial discipline
Customer divisions –focus for gross margin stabilisation and growth
Customer divisions –indicators of stabilisation and growth potential
Customer-led gross margin
Consumer strategic framework
Improving our customers digital experience
Personalisation for our customers
More choice for our customers
Consumer accounts
UK energy supply market price differentials
UK energy supply market dynamics
Driving sustainable change in the UK energy market
UK Home Services
Connected Home growth
Connected Home competitive position
Business strategic framework
Integrated Solutions Platform
Distributed Energy & Power growth
B2B propositions and scale
Route-to-market services in Europe
Demand response in North America
Building a global LNG portfolio
E&P portfolio and performance
Greater Warwick Area
Current outlook and response
2019 Group financial targets
Summary
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