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Centrica plc Preliminary Results
Disclaimer
Iain Conn - Group Chief Executive
Key messages
2019 performance headlines
2020 earnings momentum
Strategic progress
Chris O’Shea - Group Chief Financial Officer
Commodity prices and our exposure
Financial headlines
Exceptional items and certain re-measurements
Group: adjusted operating profit drivers
Consumer: adjusted operating profit drivers
Business: adjusted operating profit drivers
Energy Marketing & Trading and legacy gas contracts
Upstream: adjusted operating profit drivers
Upstream operational performance and progress
Cash flow
£315m of efficiencies delivered in 2019
Targeting £2bn of efficiencies 2015-22
Balance sheet and pension deficit
Divestments
Cash flow and P&L post-divestment pro-forma
Group financial framework to 2022
2020 financial outlook
2020 Group targets
Iain Conn - Group Chief Executive
Agenda
Centrica and the changing energy landscape
Centrica’s purpose and strategy
Centrica’s climate change ambition and progress
Centrica Consumer strategic pillars and capabilities
Centrica Business strategic pillars and capabilities
Customer-led gross margin
Customer account growth in Consumer
Stabilisation in UK Home energy customer accounts
UK Energy Supply market dynamics
Rebasing UK Home: Objectives
Rebasing UK Home: Plans and progress
Improving competitiveness in UK Home
Growth in UK services
Consumer services and solutions built around energy
Centrica Home Solutions Growth
Refocusing Home Solutions
Business Solutions capabilities
Growing Centrica Business Solutions
New York City Housing Authority
Royal Devon and Exeter NHS Foundation Trust
Energy Marketing & Trading activities
Improving returns in North America Business
Key messages
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